Shipping policy
Most orders are shipped within three business days. You will receive an email notification when your package is handed over to the carrier, which will include a tracking number. The tracking status is usually available within 24 hours of receiving the email.
Every order is carefully packed in sturdy cardboard boxes to protect the contents from damage.
Czech Republic 🇨🇿
📦 Shipments are sent via Zásilkovna/Packeta – you can choose delivery to a pickup point or home address.
⏳ Delivery usually takes 1–2 business days after being handed to the carrier.
📍 If the shipment does not show movement for an extended period, please contact us or reach out directly to Zásilkovna.
Slovakia 🇸🇰
📦 Orders are shipped via Zásilkovna/Packeta to a pickup point or home address.
⏳ Standard delivery takes 1–2 business days.
📍 If you experience issues with tracking, contact us or Packeta directly.
Romania 🇷🇴
📦 Shipments are delivered via Packeta to a pickup point or home address. In some cases, CARGUS or SAMEDAY handles final delivery.
⏳ Standard delivery takes 1–2 business days.
📍 If your shipment has not moved for a long time, please contact us or Packeta.
Poland 🇵🇱
📦 Shipments are sent via Packeta to a pickup point or home address. Local carriers such as Polish Post, DPD, or InPost may handle delivery.
⏳ Delivery takes 1–2 business days.
📍 If tracking does not show any movement, please contact us or Packeta.
Hungary 🇭🇺
📦 Shipments are sent via Packeta to a pickup point or home address.
⏳ Delivery usually takes 1–2 business days.
📍 If your shipment is inactive, do not hesitate to contact us or reach out to Packeta.
Other EU Countries 🇪🇺
📦 Delivery times to other European countries may vary. Packeta typically transfers shipments to local carriers.
⏳ For specific carrier and delivery time information, please contact us via email.
📩 Have questions about shipping? Feel free to reach out – we’re happy to help!
Payment Methods
Credit/Debit Card Payment – via the secure Shopify Payments gateway.
Bitcoin - via the secure payment gateway OpenNode.
Cash on Delivery – available upon receiving the package. Cash on delivery must be paid in cash; if you do not have cash available, we recommend prepayment.
Bank Transfer in CZK – available only for customers in the Czech Republic.